Provide support for all Workday related queries from various stake holders of multiple clients.
Translate business needs into technical requirements.
Desired Candidate Profile
Make Workday configuration changes as required (business processes, security, reports,absence and other configuration)
Support integrations & Mass Upload of data using EIB’s.
Support the development of Workday and implementation of any Workday modules.
Prepare training materials and deliver training where necessary.
Update functional process guides, training materials and user guides for end users.
Support on Workday system changes and upgrades including the bi-annual Workday releases
Take all reasonable steps to ensure appropriate confidentiality and ensure compliance
As a Workday HCM Functional Consultant, you will be responsible for ensuring the successful implementation of Workday’s Human Capital Management solution
Certification in Workday HCM Core is a must
You will provide Workday product, subject-matter, and implementation expertise; and work with partners to understand their business requirements and help configure and test the derived solutions
In-depth knowledge of Workday security framework, business process configurations, Staffing models, Jobs and Positions
You will work effectively individually and with team members toward customer satisfaction and success.
Design and implement requirements in the Workday HCM solution, building consensus around business processes and design.
Demonstrate the configurations through the development of a prototype.
You will assist in creating solutions for client and/or internal review.
Conduct working sessions with clients to gather, understand, and analyze business requirements; ensure client takes advantage of Workday standard methodologies.
Help convert legacy data into Workday and assist clients in testing the designed solutions.
Analyze Workday release updates to understand impacts of feature changes, in relation to clients existing configuration
Resolve functional issues and understand and implement complex business scenarios
Experience in creating custom reports
Ability to manage multiple projects of differing scale and duration.
Developing professional expertise, applies company policies and procedures to resolve a variety of issues.
Provides problem resolution that may be non-standard within defined practices and procedures.
Analysis possible solutions using standard procedures with a moderate level of guidance.
identifying organisational need for new applications
preparing technical specification as a roadmap for software
implementing, testing and integrating new applications
performing routine system backups and upgrades
installing new operation systems and releases
providing instructions and training to staff when necessary
monitoring, recoding and responding to requests for support
investigating and diagnosing system faults and errors